Privacy policy

Introduction

The website is operated by Denver, a Partnership Firm registered under the Indian Partnership Act, 1932 having registered office situated at 29 S, K.P. Roy Lane, Kolkata – 700 031, West Bengal; hereinafter referred to as the “Firm”.

The terms and Statement or policies are binding on all users and the users are requested to read and understand carefully before accessing the website.

By using or accessing the website, the users signify they have carefully read, understood, agreed to be bound by this Statement or policy and that the Users expressly and voluntarily accept this Statement or policy including any change, modification or substitution made to this Statement or policy from time to time

Users not agreeing to the Statement or policy herein should not access or use the website. Furthermore. The Firm reserves its right to refuse rendering services to any user who violates the terms of this Statement or policy.

1. WHAT DO WE DO WITH YOUR INFORMATION

At Devnaari, we are committed to protecting your privacy and ensuring the security of your personal information. This section outlines how we collect, use, and handle the information you provide to us when you purchase from our store or browse our website.

1.1 Personal Information Collection

When you make a purchase or attempt to make a purchase through our store, we collect the personal information you provide, such as your name, address, email address, and payment details. This information is necessary for us to fulfill your order, process your payment, and deliver the purchased products to you. Additionally, when you browse our store, we automatically receive your computer's internet protocol (IP) address, which helps us gather information about your browser and operating system for analytical purposes.

1.2 Email Marketing:

With your explicit consent, we may use your email address to send you marketing communications about our store, new products, special promotions, and other relevant updates. You have the option to opt out of receiving such emails at any time by following the ‘Unsubscribe Instructions’ provided in each email or by contacting us directly.

1.3 Consent:

By providing us with your personal information, including your email address, and by browsing or making a purchase through our store online; you consent to the terms concerning collection, use, and processing of your information as described in this Privacy Statement or policy.

1.4 Data Security:

We take the security of your personal information seriously and have implemented appropriate measures to protect it. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

1.5 Third-Party Services:

We may engage third-party service providers to assist us in operating our business and improving our services. These providers have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose. These third-party service providers have their own privacy policies and practices, and we encourage the users to read their privacy Statement or policy. Although they take every precaution to ensure that the information is kept secured, however any loss of data by the third parties is not our liability and in the eventuality, it happens, we will inform you accordingly via your registered email address within 72 hours of us being notified by such third party.

1.6 Data Retention:

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Statement or policy and to comply with legal and regulatory obligations. Once your information is no longer required, we will securely delete or anonymize it.

1.7 Children's Privacy:

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with their personal information, please contact us immediately so that we can take appropriate action.

If you have any questions or concerns regarding the use of your personal information, please refer to the "Contact Information" section below.

2. CONSENT

By providing us with your personal information, you consent to the collection, use, and disclosure of that information for the purposes identified in this Privacy Statement or policy. We respect your privacy and will only collect, use, and disclose your personal information in accordance with applicable laws and regulations.

We will obtain your consent in the following ways:

2.1 Explicit Consent:

When you provide us with your personal information during the purchase process or when signing up for our services, you explicitly consent to the collection, use, and disclosure of that information for the purposes specified in this Privacy Statement or policy.

2.2 Implied Consent:

By browsing our store or using our website, you imply your consent to the collection, use, and disclosure of your personal information as described in this Privacy Statement or policy.

2.3 Revoking Consent:

You have the right to withdraw your consent at any time by contacting us using the information provided in the "Questions and Contact Information" section below. Please note that withdrawing your consent may affect our ability to provide certain products or services to you.

2.4 Consent for Marketing Communications:

If you provide us with your email address and explicitly consent to receive marketing communications, you acknowledge that we may send you promotional emails about our store, new products, special offers, and updates. You have the option to opt out of receiving such communications at any time by following the unsubscribe instructions provided in each email or by contacting us directly.

2.5 Consent for Cookies:

By continuing to browse our website, you consent to the use of cookies and similar technologies as described in our Cookies Policy. You can manage your cookie preferences through your browser settings or other opt-out mechanisms.

2.6 Withdrawing Consent for Cookies:

If you wish to withdraw your consent for the use of cookies, you may adjust your browser settings to reject cookies or alert you when cookies are being used. However, please note that disabling cookies may impact your browsing experience and limit the functionality of certain features on our website.

2.7 Changes to Consent:

In the event of any changes to our data practices or the purposes for which we collect, use, or disclose your personal information, we will seek your renewed consent if required by law or if the changes are material.

If you have any questions or concerns about the collection, use, or disclosure of your personal information, or if you wish to revoke your consent, please refer to the "Questions and Contact Information" section below.

3. DISCLOSURE

We may disclose your personal information in certain circumstances as described below:

3.1 Required by Law:

We may disclose your personal information if required to do so by law, court order, or other legal processes. This includes responding to lawful requests and legal authorities, protecting our rights and property, and enforcing our policies and agreements.

3.2 Violation of Terms of Service:

In the event that you violate our Terms of Service or engage in conduct that we reasonably believe is harmful, fraudulent, or illegal, we reserve the right to disclose your personal information to relevant third parties, such as law enforcement agencies, to investigate the matter and take appropriate action.

3.3 Business Transfers:

As we continue to develop and grow our business, we may sell, transfer, or merge parts of our Firm or assets. In such transactions, customer information, including personal information, may be one of the transferred business assets. By providing your personal information, you agree that such transfer may occur and that any acquirer of our business or assets may continue to use your personal information as set forth in this Privacy Statement or policy.

3.4 Consent or Notice:

In situations not covered by the above sections, we will seek your consent before disclosing your personal information to third parties. We will provide notice and give you the opportunity to choose whether your personal information should be disclosed or used for a purpose different from the one stated at the time of collection.

We take reasonable steps to ensure that any third parties to whom we disclose your personal information have appropriate safeguards in place to protect your privacy and the confidentiality of your information. However, we are not responsible for the actions of third parties, and any disclosure of your personal information to third parties is subject to their respective privacy practices and policies.

If you have any questions or concerns regarding the disclosure of your personal information, please refer to the "Questions and Contact Information" section below.

4. SHOPIFY

Our online store is hosted on Shopify Inc., which provides us with the e-commerce platform to sell our products and services to you. By using our website and providing your personal information, you acknowledge and agree to Shopify's collection, storage, and processing of your data as described below:

4.1 Data Storage and Security:

Shopify stores your data, including personal information, on secure servers located in the United States or other jurisdictions. They utilize industry-standard security measures, including encryption and firewalls, to protect your information from unauthorized access, disclosure, alteration, or destruction.

4.2 Payment Processing:

If you choose a direct payment gateway to complete your purchase, Shopify stores your credit card data in accordance with the Payment Card Industry Data Security Standard (PCI-DSS). This data is encrypted through secure socket layer technology (SSL) and is stored only as long as necessary to complete your transaction. Once the transaction is finalized, your credit card information is deleted.

4.3 PCI-DSS Compliance:

Shopify's payment processing services adhere to the standards set by PCI-DSS, which is a joint effort of major card brands (Visa, Mastercard, American Express, Discover) to ensure secure handling of credit card information. As a result, your credit card information is handled securely by both our store and Shopify's service providers.

4.4 Third-Party Services:

In addition to Shopify, certain third-party service providers used by our store, such as payment gateways and other payment transaction processors have their own privacy policies and practices. We recommend that you review the privacy policies of these providers to understand how your personal information will be handled.

For more detailed information about Shopify's data storage, security practices, and payment processing, please refer to Shopify's Terms of Service (https://www.shopify.com/legal/terms) and Privacy Statement or policy (https://www.shopify.com/legal/privacy).

By using our website and providing your personal information, you acknowledge and agree that your data may be transferred to and stored on Shopify's servers and processed by them in accordance with their privacy practices.

If you have any questions or concerns about the data storage and security practices related to Shopify, please feel free to contact us using the information provided in the "Questions and Contact Information" section below.

5. SECURITY

We take reasonable precautions to protect your personal information and ensure that it is not lost, misused, accessed, disclosed, altered, or destroyed. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

The user is solely responsible for the activities that occur under the user’s account including the confidentiality of the user’s password and we are not responsible for the same. While using and accessing the website, the user is responsible for maintaining the confidentiality of the user’s account and for restricting access to the user’s computer or other system or equipment’s through which the user uses and accesses the website.

6. COOKIES

We use cookies to enhance your experience and provide you with personalized content. Cookies are small text files that are placed on your device when you visit our website. You can choose to disable cookies through your browser settings, but please note that certain features of our website may not function properly without them.

7. AGE OF CONSENT

By using our services, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use our services.

8. CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this Privacy Statement or policy at any time, with or without notice.

9. QUESTIONS AND CONTACT INFORMATION

If you have any questions or concerns about this Privacy Statement or policy, or if you wish to access, correct, amend, or delete any personal information we have about you, please contact us at support@devnaari.com.

10. Dispute Resolution

In the event of any dispute, difference or claim arising out of this Privacy Statement or policy, the same shall be settled in accordance with the Laws of India through regular judicial process and the courts in Kolkata shall have exclusive jurisdiction.

Liability

Devnaari shall only be liable for the direct losses suffered by the Users as a result of access or use of the website, subject to the maximum limit of the amount paid by the Users for the purchase of the respective product from the website.